Am I first
Merry Christmas and Happy New Year
Am I the First to tell you that this year I hope so.
(you know how much that I love being first) hee hee
What is going on with you and what do you want to
talk about. Me first them you seince I am here now.
I am thinking about putting audio on my website have
you ever put audio on yours and if so has it made
any difference. No bull just tell me.
I bought a audio program it's neet the Great-grandkids
love playing with it.
Then I got a web personalizing program see it in
action coppy this and change Charles to your name
make sure to Captlize your name and volla I am
talking to you. Try it is is fun.
http://www.themegabiz.com/index.php?name=Charles
Let's see what else have I been doing this week ok
I got a program called Don't Miss a Thing I just
told me that a site that I have monitoring has changed.
I have named mine "Old South Insider" and set it to monitor
my sale website so when I make a change and put the caps,
t shirts, sweats, or jackets on sale you will know even befor
I send out the email but it will watch as many sites a your
want it to.
Get your's FreeThinking about doing a JV next week will let you know.
Drop by for a chat in my conference room it's free.
Chat RoomCharles
Design your own t shirt
Businesswear Golf Shirts
Hi Charles here from OldSouth Your Cap and T shirt man
We have been working hard on our new pages to our website
First we started out with our Golf Shirt site were you can
get your Sport Shirts were we will embroidery what you
want on your shirts. From our site
Businesswear Golf ShirtsYou are able to choose the kind of shirt
100% Cotton Pique Sport Shirt - No Pocket
100% Cotton Sport Shirt - No Pocket
50/50 with Pocket Sport shirt
Choose from nine colors and get them online
Then choose the sizes Small to Three X
We will embroidery them for you.
Businesswear Golf ShirtsCharles Wheeler
Email me!P.S.
Design your own T-Shirtsand other products with your custom logo and art in 15 minutes or less!
Sometimes we have to say "no."
Howdy
I hope your having a terrific week!
I have discovered another powerful article on Advertising and Marketing for you
How to Say "No"
by: Steve Kaye
We all wish we could say "yes" to everybody and everything. And yet sometimes we have to say "no."
Here's how to say "no" with class and respect.
Be Courageous
Some people feel afraid to say "no." They may either expect a hostile reaction or they want to be helpful.
As a result, they end up inconveniencing both themselves and other people.
Recognize that it is okay to say "no." In fact, most people would rather receive a solid "NO" than an
insincere "yes."
Decline Early
You will save time, energy, and stress by declining offers as soon as you realize that you do not want them.
Unanswered questions follow us like hungry orphans, crying for our attention. And our stress increases as
their numbers grow. Rescue yourself from this dilemma by making choices. Of course, agree if that is what
you want. Otherwise, decline. This frees you to move on with other choices and it frees your mind to
consider other possibilities.
Take an Active Role
Some people attempt to say "no" by ignoring the other person. While this may be an acceptable way to deal
with junk mail and cold calls, it is a terrible strategy where you know the other person. This includes situations
where you have asked someone to do something, such as send information, prepare a proposal, or call you back.
This strategy fails for the following reasons.
1) The other person has no way of knowing what you are doing. At first, the other person may assume that
you are unable to reply because you are traveling, recovering from surgery, or using a defective message
system. Eventually, they conclude that you are being rude.
2) Ignoring someone is both mean and unprofessional. It hurts the other person. And that creates feelings
of resentment toward you and your company. Remember that those pesky salespeople can also be your
customers or able to influence customers.
3) This wastes your time and energy. You (or your staff) have to delete messages, toss out mail, and shove
aside the other person's attempts to reach you.
4) You suffer, too. Each time you delete a message, your conscience reminds you that you are doing the
wrong thing. And that creates stress.
Take charge of the situation and tell the person "no." For example, you can say, "I'm calling to tell you that
I have no interest in your offer. Please remove my name from your list. Thank you."
If you want to avoid talking to the person, call when you expect the person will be away from the phone
(e.g., during lunch, late evening, early morning, or on a weekend) and leave a message. Use the reply
above.
Otherwise, you can send e-mail, a fax, or a note by regular mail.
In all cases, keep the message brief, avoiding explanations or apologies. Just say "no" and move on.
The key point is that once you start a dialogue, you are obligated to end it, rather than let it starve by
neglect.
Use the Magic Phrase
Sometimes the other person wants to argue with you. Perhaps the caller is uncommonly persistent in
demanding an explanation. Or maybe you want a gentle way to decline a request from a good friend.
In these cases, use the magic phrase that ends the discussion. It is: "I wish I could."
The complete reply includes 1) an acknowledgment of the offer, 2) the magic phrase, and 3) a request
or an alternative possibility.
Here's an example of how this might work in a sales situation. "I understand that you want me to buy
your new gizmo. I wish I could. Please take my name off of your list."
And if the caller asks for an explanation, say, "As I said, I wish I could buy this. I have no need for
(or no interest in) a gizmo. Please take my name off of your list."
And if the caller persists, say, "I said I have no need for this. You will make better use of your time
if you call someone else."
You can also use this in personal situations. For example, you could say, "I understand you want
me to take care of your six children and five dogs next week while you go on a vacation. I wish
I could. Perhaps you can take the children with you and put the dogs in a kennel."
And if they reply with, "We can't take the children with us. That's why we're asking you to take
them." You can say, "I wish I could. Maybe someone else can help."
And if they persist, say, "I understand what you want. And I wish I could help. Excuse me, I have
to go now."
An Added Thought
Some people will push very hard to get what they want. They will use insults, guilt, and threats.
Wave all of these gimmicks away with replies like these:
"I am still unable to accept your offer."
"Let's leave this on a positive note. I wish I could help. Thank you for asking."
"That sounds like an insult. I said that I have no need for this. Goodbye."
"I find that offensive."
"I disagree with that."
You may notice that all of these are polite replies to being attacked. I recommend being polite
because you always want to be the most mature person in every a conversation. That way,
you won't have to call back with an apology.
Notice that rejection involves treating the other person with respect and dignity. Tell people
"no" early and politely. And then move on.
About The Author
Steve Kaye helps leaders hold meetings that produce results - fast and with everyone’s participation.
He is an IAF Certified Professional Facilitator, author, and speaker. His facilitation and workshops
create success for everyone. Call 714-528-1300 for details. Visit http://www.stevekaye.com for
a free report.
Enjoy your week and I'll see you again very soon! Have a good one!
Charles Wheeler
Email me!P.S.
Design your own T-Shirtsand other products with your custom logo and art in 15 minutes or less!
Get Great Talent for Less Money
Howdy
Just dropping by to share another tip! Hope you are doing well!
Welcome back to another Advertising and Marketing tip!
5 Tips to Get Great Talent for Less Money
Consider immigrants. Many are talented people who will accept less pay because they
don’t speak English. (But pay them fairly!)
Keep an eye out for displaced “Mommy Trackers”—smart women who’ve left corporate
executive positions to start a family or be closer to their children. They can make
excellent part-time executives.
Investigate employee-leasing and temporary-help services.
Offer internships and part-time challenges to graduate students and upper-level
undergrads. They want to get experience and can bring excellent knowledge and
skills.
Get referrals from employees—and don’t be afraid to hire relatives of good workers.
You can save substantially on recruiting costs this way.
Brought to you by SCORE "Counselors to America's Small Business."
Enjoy your week and I'll see you again very soon! Have a good one!
Charles Wheeler
Email me!P.S.
Design your own T-Shirtsand other products with your custom logo and art in 15 minutes or less!
Pride in Their Work
Hi
How in the world are you? We're doing well here.
While surfing the net a while back, I found this life-saving little Advertising and
Marketing tip that I wanted to share with you!
5 Tips on Helping Employees Take Pride in Their Work
Employees are your most important assets, so hire the best, provide training and
growth opportunities, and recognize good performance.
Have a meaningful, concise and realistic job description for each employee. Make
sure you review it with the employee and that it is understood.
Be sure employees know what is expected of them. Establish high standards of
performance ethics.
Offer specialized training or skills enhancement to your current employees.
Promoting from within encourages and motivates your greatest assets-your
current workforce.
Create a New Employee Referral Bonus Program. Describe your needs in title
and duties and offer a reward for your "most wanted."
Brought to you by SCORE "Counselors to America's Small Business."
Well, take care, See ya next week!
Charles Wheeler
Email me!P.S.
Design your own T-Shirtsand other products with your custom logo and art in 15 minutes or less!
